Ordering Info

Shipping / Returns / Contact

 

Shipping

Two modes of shipping are offered:

  1. USPS First Class

  2. USPS Priority

Both are available to U.S. and international customers.

Non-USPS options are available for unique circumstances. For international customers seeking expedited shipping, please contact: Leopard@FemmePhlegm.com

Return Policy

All garments are made-to-order. If you are unsure about sizing, please contact me, and I will work with you to determine the best sizing for you.

Made-to-order items are not eligible for cash returns. If a sewn garment is unwearable upon receipt, please notify Femme Phlegm within 30 days of purchase. The unwearable garment is eligible for one of two options:

  1. Free exchange for a smaller or larger size. Return postage is the responsibility of buyer. Upon proof of return postage (valid tracking number), Femme Phlegm will dispatch a replacement item.

If you encounter a problem, please contact Leopard@FemmePhlegm.com — I will be happy to help!

Warranty & Repair Information

Femme Phlegm garments are sewn by hand by one person. These pieces are naturally more fragile than factory-made clothing. The ladder stitching employed throughout the garment is particularly fragile. Please avoid pulling at the seams with your fingernails; avoid rough surfaces (sharp edges, splintering wood) that may cause snags.

If a snag does occur, please contact me! I want to help you reach a solution that is worthwhile and positive.

Each garment, upon purchase, is eligible for 1 free repair within 12 months of the purchase date. I will send you a prepaid return label; please return the garment to me in clean condition.

After 1 free repair is conducted, the buyer may receive additional minor repairs for free; more advanced repairs may incur a $25 alterations fee. After the first alteration, the buyer is responsible for all shipping costs incurred in sending the garment back to me. Non-US customers are responsible for all shipping costs, including the cost of my return postage so that I may send the repaired garment back to you.

Contact

Please submit inquiries and comments to:

Leopard@FemmePhlegm.com